If you would like to return any item you may do so within 60 days of purchasing, assuming that the item is in as-good-as-new condition.
If you would like to return an item please get in touch. You can do so through our contact page.
Please note that we will not cover any shipping costs involved in returning your item to us.
All of our items are handmade and each varies slightly. If you purchase an item and it is in any way defective we will provide either an exchange (where possible*) or a refund.
*Many of our items are limited editions or one-offs; if a same-item replacement is not possible you may exchange the item for one of equal value or receive a refund.
If you make a purchase through this website we need to collect some personal info to process your order. This info is required so that we can ship your item to you, and in case we need to contact you about your order.
Personal info collected during the checkout is retained for 90 days after your order has been shipped.
All financial details (i.e. credit card details and passwords) are processed by secure 3rd party services (PayPal, Square or Afterpay – depending on which you select at checkout) and are never shared with Huge Mumma Spice Merchant.
No financial details are handled by or stored on our website.